| Key Responsibilities | Outcome | Performance Measure |
|---|---|---|
| Development and maintenance of automated systems and workflows for relevant departments | All Company KPIs are met and able to be tracked using appropriate tools. | 100% of KPIs listed by the Reporting Manager are queried and visible |
| Development of Hadoop systems and infrastructure for Medtech suite of products | Clinical accuracy and efficiency in development of algorithms and systems | Feedback from Reporting Manager |
| Assist reporting manager in AI development mainly in Python and development of voice to voice interaction bots using inhouse NLP. | Ability to develop predictive and ML scripts in python for the enhancement and development of AI engines | Feedback from Reporting Manager |
| Assist in analytical projects and development of tools for automation of reports | Project is planned and managed. Able to meet the milestones at the stipulated deadlines. | Feedback from Reporting Manager |
| Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability | Test programs are comprehensively prepared in a timely fashion | Querying test protocol achieves at least 97% accuracy |
| Carry out independent specific projects and research and present findings | Project is completed in a timely manner | All Success Measures assigned by reporting manager are met. |
| Database management for existing services | Data is clean and up to date at all times. | Problem/issue analysis report |
| Apply project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects. | Proper project management techniques are implemented and tracked | Project proposals contain (and not limited to) PM graphs, gantt analysis and R. |
| Demonstrate proficiency of the Medtech suite of products by passing exams | Learn and stay up to date with Medtech products including MT32, MMH, CBIT and Evolution to a level where training can be delivered. | 90% marks obtained in internal exams. |
| Ensure compliance with ISO and ISMS policies, service level agreements and procedures. | All policies are implemented and service standards are complied with. Undergo training of ISO, ISMS and Microsoft Gold Partner processes where necessary. |
Full compliance to the ISO and ISMS processes. Be familiar with the ISO/ISMS training program. |
| Undergo training and be totally conversant with internal systems such as CRM, ALM, SharePoint and Telephone systems | Internal systems proficiency | Able to demonstrate proficiency and usage of CRM |