|Key Responsibilities||Outcome||Performance Measure|
|Development and maintenance of automated systems and workflows for relevant departments||All Company KPIs are met and able to be tracked using appropriate tools.||100% of KPIs listed by the Reporting Manager are queried and visible|
|Development of Hadoop systems and infrastructure for Medtech suite of products||Clinical accuracy and efficiency in development of algorithms and systems||Feedback from Reporting Manager|
|Assist reporting manager in AI development mainly in Python and development of voice to voice interaction bots using inhouse NLP.||Ability to develop predictive and ML scripts in python for the enhancement and development of AI engines||Feedback from Reporting Manager|
|Assist in analytical projects and development of tools for automation of reports||Project is planned and managed. Able to meet the milestones at the stipulated deadlines.||Feedback from Reporting Manager|
|Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability||Test programs are comprehensively prepared in a timely fashion||Querying test protocol achieves at least 97% accuracy|
|Carry out independent specific projects and research and present findings||Project is completed in a timely manner||All Success Measures assigned by reporting manager are met.|
|Database management for existing services||Data is clean and up to date at all times.||Problem/issue analysis report|
|Apply project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects.||Proper project management techniques are implemented and tracked||Project proposals contain (and not limited to) PM graphs, gantt analysis and R.|
|Demonstrate proficiency of the Medtech suite of products by passing exams||Learn and stay up to date with Medtech products including MT32, MMH, CBIT and Evolution to a level where training can be delivered.||90% marks obtained in internal exams.|
|Ensure compliance with ISO and ISMS policies, service level agreements and procedures.||All policies are implemented and service standards are complied with.
Undergo training of ISO, ISMS and Microsoft Gold Partner processes where necessary.
|Full compliance to the ISO and ISMS processes.
Be familiar with the ISO/ISMS training program.
|Undergo training and be totally conversant with internal systems such as CRM, ALM, SharePoint and Telephone systems||Internal systems proficiency||Able to demonstrate proficiency and usage of CRM|